Privacy policy

This policy explains how Dreamstream TV, a business of Launch TV Pty Ltd (ABN 68 679 910 939), handles personal information collected through www.dreamstreamtv.com.au and shop.dreamstreamtv.com.au. Last updated 2026-11-10.

What we collect

When you send an enquiry, we collect the details you enter: your name, organisation, email, phone number and information about your project. When you buy from the shop, we collect the details needed to process and deliver your order. Card payments are handled by our payment provider; we don't store card numbers.

How we use it

We use your details to respond to your enquiry, prepare quotes, deliver what you buy or book, provide support and keep business records. We don't sell your information or add you to marketing lists without your permission.

Storage and disclosure

Our website is hosted by Hostinger, and our email, payment and analytics providers may store data on servers outside Australia. We share your information only with suppliers who help us deliver your order or event (for example a courier or a venue's AV team), or where the law requires it.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by calling (07) 3003 1110 or emailing events@dreamstream.net.au. We'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.